We value the relationship we have with our customers and we are committed to responsible information handling practices. Your privacy on the Internet is important to us. Because we gather certain types of information to process orders, we want you to understand the terms and conditions surrounding the capture and use of that information. The privacy statement discloses what information we gather, how we use it, and how to correct or change it.
COLLECTION OF INFORMATION (PERSONAL DATA & AGGREGATED DATA)
We gather two types of information about users:
Personal data, provided through voluntary registration.
Aggregated data, which tracks users as a whole.
We collect personal information such as your contact information (name, email address), billing/shipping information (credit card number, shipping address.) Credit card numbers are never stored on our system, nor do we have access to that data through our merchant account. When submitting personal information on an online form, we will identify which fields are required in order to fulfill your request.
We request information when you purchase products or services, sign up for a drawing, promotion or survey, contact us with a question or concern or participate in other activities. In addition, when using our Website, our servers may collect click-stream information which pages you visit on our site, which browser you used to view our site and any search items you have entered on our site.
Your provision of such additional information is your acknowledgement that we consent to our use of such information to better serve you, our visitor, and others coming to our sites. Except as described below, it is not disclosed to parties in any way that personally identifies you without your prior permission.
Aggregated data, which tracks website user activity as a whole rather than on an individual basis, is gathered through several methods. This tracking data follows website traffic in general, and is not used to identify you personally. Aggregated tracking information helps us to determine which areas of our site users like and don't like based on traffic in those areas. We do not track what you read, but rather how well watch page performs overall. This helps us continue to build a better service for you. We may disclose such aggregated information to third parties such as our vendors.
DO YOU SHARE THE INFORMATION I’VE PROVIDED?
We may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as; fulfilling our customer’s orders, delivering packages, or processing credit card payments. We do not sell or rent customer information to third parties.
HOW IS INFORMATION USED?
We use the information you provide in order to 1) fulfill requests for products, services, or information, 2) provide customer services, 3) administer promotions, 4) offer new products and services, 5) measure and improve the effectiveness of our Website, our marketing efforts, or our services and offers, 6) tailor our online or in store offerings to your preferences, 7) send marketing communications or 8) other business purposes.
CAN I UPDATE MY INFORMATION OR OPT-OUT?
If your information is currently being used to send you marketing communications, you can opt-out at any time. All marketing e-mail communications such as emails or exclusive special offers, have each-to-follow instructions stating how to stop receiving them.
To opt-out of receiving marketing communications from us:
Follow directions on a marketing e-mail or direct mail communication from us.
Call toll free 866-493-4771.
Also, please note that you may still receive business-related communications such as order confirmations, product recall information or other administrative communications.